“Ryan was fantastic!! This was no surprise, however, given the preparation he put into his effort by visiting with multiple franchisees in advance to better understand the business and the challenges they face. He customized his content to address these issues, and left our team with straightforward, common-sense action steps to take back to their restaurants. He has a great presentation style that is relatable, friendly, and funny. His hospitality experience gave him immediate credibility with our team!”